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(USA) Senior Content Strategist- Sam's Club

May 21, 2026

What you'll do...

About The Team

The Sam's Club Design team creates experiences and designs the websites , tools, and mobile solutions for millions of members and associates. As a part of a Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement. If you 're motivated by complex, purposeful challenges, a Design role at Sam's Club could be what you've been looking for.

As a Senior Content Designer , y ou'll creat e content that is purposeful, clear, compelling , on-brand and consistent. You'll c ollaborat e with design , product and business partners to shape products and foster inclusive member and associate experience s with your artful use of voice, content best practices and end-to-end content strategies. You'll focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. Additionally, you'll contribute to the ongoing evolution of UX design systems and content style guides and processes that enable the team to scale efficiently and effectively.

What You'll Do

Designing best-in-class content experiences with a focus on craft and compelling writing.
Developing a deep understanding of the Sam's Club brand voice and how our members and associates speak.
Multitasking across different projects and adapting to changing priorities.
Communicating effectively with empathy and respect .
Collaborating seamlessly with cross-functional partners.

What You'll Bring

A recognized strong writing background that blends brand voice and member experience principles.
Experience in retail or transactional products.
Strong understanding of member needs such as motivations and behaviors, with the ability to translate them into engaging and actionable UX copy.
An eye for details and taking the complex and make it simple .
A strong foundation of content design and UX writing principles and practices.
Ability to produce great work in short timeframe and adapt to the ever-changing priorities of the business.
A self-starter mindset who is well organized and always looking to improve things.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance

For information about PTO, see https://one.walmart.com/notices .

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For Information About Benefits And Eligibility, See One.Walmart .

The annual salary range for this position is $90,000.00-$180,000.00

Minimum Qualifications...

Additional compensation includes annual or quarterly performance bonuses.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in media and content creation, design, communications, or related area and 3 years' experience in content creation, knowledge management, UX content design, or related area. Option 2: 5 years' experience in content creation, knowledge management, UX content design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Content creation, knowledge management, UX content design or related area, Content creation or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a content design area, Master's degree in Media and Content Creation, Design, Communications, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...