[Remote] Senior Salesforce Consultant - Part-time Contractor Position

Note: The job is a remote job and is open to candidates in USA. Sertus Solutions, LLC is a consulting practice and Salesforce Partner focused on transforming complex data into actionable insights for mission-driven organizations. They are seeking a Senior Salesforce Consultant on a part-time, contract basis to support nonprofit clients with Salesforce administration, automation, and solution design, while collaborating closely with their internal team and clients.


Responsibilities

  • Design, build, test, and optimize complex automation using Screen Flows, Record-Triggered Flows, and Scheduled Flows, including untangling and improving existing automation
  • Configure and customize Salesforce platforms including NPSP / Nonprofit Cloud, Sales Cloud, Service Cloud, and Experience Cloud, including user roles, security settings, profiles, permission sets, sharing rules, and validation rules
  • Build and maintain integrations with existing systems and third-party applications where needed
  • Perform data migrations, transformations, and complex data management tasks using appropriate tools
  • Troubleshoot technical issues and provide expert-level support to client users during active engagements
  • Serve as a technical expert and strategic advisor to our nonprofit and philanthropic clients, translating business challenges into effective Salesforce solutions
  • Lead or contribute to discovery sessions to understand client needs, current processes, and pain points, then document recommendations
  • Provide strategic technical recommendations grounded in Salesforce best practices and tailored to each organization’s context
  • Facilitate demos and training sessions that empower clients to maximize their Salesforce investment
  • Communicate clearly with non-technical stakeholders and build trusted relationships with client leadership and staff
  • Collaborate with Sertus project managers, business analysts, and other consultants to ensure successful project outcomes within the defined hours and scope
  • Break down complex requirements into actionable tasks with clear specifications and realistic estimates, aligned to a 20-hours/week capacity
  • Manage your time effectively across multiple concurrent client projects, providing regular updates via ClickUp and Slack
  • Proactively flag risks, dependencies, and scope issues so that timelines and expectations can be adjusted
  • Conduct thorough testing across multiple scenarios before handing work off for QA and client review
  • Create clear, comprehensive technical documentation that enables client self-sufficiency after your work is complete
  • Maintain configuration guides, process documentation, and technical specifications for the solutions you implement
  • Contribute to internal best practices and patterns for nonprofit Salesforce implementations
  • When appropriate, mentor junior Sertus team members on technical approaches, especially around advanced Flows

Skills

  • Salesforce Administrator certification; Advanced Administrator strongly preferred
  • 5+ years of hands-on Salesforce configuration and administration experience with demonstrated expertise across core Salesforce functionality
  • Proven, advanced Flow expertise (including complex automation and sophisticated Screen Flows, plus troubleshooting/optimizing existing Flows)
  • Deep knowledge of Salesforce NPSP and/or Nonprofit Cloud, including common nonprofit use cases such as fundraising, programs, grants, and volunteer management
  • At least 3 years of consulting or other client-facing experience, ideally with small to mid-sized organizations
  • Strong understanding of Salesforce data model, security architecture, and common integration patterns
  • Based in the U.S. with consistent availability during Eastern Time business hours for client meetings and team collaboration (within a 20-hour weekly cap)
  • Experience with data migration tools and ETL processes
  • Excellent problem-solving skills and the ability to design elegant, pragmatic solutions
  • Outstanding written and verbal communication skills
  • Self-directed work style with strong organizational skills, attention to detail, and comfort working as an independent contractor
  • Experience with Apex triggers and classes, Lightning Web Components or Aura Components, and good judgment about when to use code vs. clicks
  • Additional Salesforce certifications such as Advanced Administrator, Platform App Builder, Platform Developer I, or Experience Cloud Consultant
  • Experience with Salesforce APIs and middleware platforms
  • Familiarity with DevOps tools and version control (e.g., Gearset, Git)
  • Experience with Tableau or other data visualization tools
  • Knowledge of common nonprofit technology integrations (e.g., donor CRMs, email marketing, volunteer platforms)
  • Prior experience working in or closely with nonprofit or philanthropic organizations

Company Overview

  • Sertus Partners is a data and technology consulting practice, Salesforce Partner, and Snowflake Partner. It was founded in 2011, and is headquartered in Montclair, New Jersey, USA, with a workforce of 2-10 employees. Its website is https://sertuspartners.com.

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