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[Remote] District Manager- Springfield
Note: The job is a remote job and is open to candidates in USA. Five Below is a retail company focused on providing an exceptional customer experience at low prices. The District Manager will lead multiple retail locations, drive business performance, develop high-performing teams, and ensure customer satisfaction through effective leadership and operational excellence.
Responsibilities
- Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew to say yes to customers
- Create and sustain a sales culture that achieves district business performance results
- Lead execution of and follow up on all company merchandising and operational standards through close monitoring of merchandise flow and sell through
- Challenge and equip store managers to creatively anticipate the needs of the customer and understand the why behind the what
- Attract, lead and develop teams that are ambassadors of Five Below’s culture
- Regularly visit stores to learn from and recognize leaders who are driving business performance and to coach and develop leaders who need support
- Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports
- Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity
- Execute a talent strategy that attracts quality candidates and retains the best talent to make Five Below an employer of choice
- Foster career growth through individual goal and development planning and performance coaching
- Partner with Store Managers and Human Resources for employee coaching / counseling, performance documentation and employee relations matters
- Develop a peer network internally and externally to build strong recruitment pipelines and succession plans for your district
- Inspire accountability by providing training, coaching, and consistent feedback to your team
- Lead district to deliver sustained business performance and productivity
- Clearly communicate Five Below’s vision for the crew that empowers them to meet or exceed company objectives
- Leverage reports and metrics to make decisions that positively impact sales, customer experience, profitability, shrink, payroll, and staffing
- Equip store managers with business acumen, including a focus on financial management issues, critical controls and adherence to company policy
- Analyze daily, weekly, monthly business results and store visits to pursue ways to drive greater performance level of direct reports
- Build strong relationships and work closely with corporate business partners (i.e., HR, visual operations, asset protection, etc.) to capitalize on business opportunities
- Achieve results without compromising quality or integrity of work and adhere to company policies and local, state, and federal laws
- Wow our customers: Put the customer first and make a difference in people’s lives
- Unleash your passion: Check your ego at the door and do what you say you will do
- Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same
- Achieve the Impossible: Set the bar high for self and team and outperform expectations
- Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts
Skills
- 5-7 years retail management experience
- Excellent verbal and written communication skills
- Proven ability to lead, coach, and motivate others
- Strong business acumen and problem-solving skills
- Conduct root cause analysis to diagnose and address complex business problems
- Create business plans and contingency plans
- Proficiency in computer use and standard office applications
- Four-year degree
Benefits
- Health coverage
- Financial and personal wellness
Company Overview