Premium Insurance Audit Reviewer

<div style="text-align:center;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><i>Are you a meticulous professional with a keen eye for accuracy and a passion for <b>workers’ compensation and general liability audits</b>?</i><br> </span><br><img alt="" height="70" src="https://assets.jazz.co/customers/customer_20160826201834_Z9T1OSNY4OSQO1OX/layout/20251031210009-image-20251031150010-1.jpeg" width="365"><br><span style="line-height:115%;"><b>Come Join ReSource Pro!</b></span></span></span></div><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"> <br><br><b>Your Role...</b></span></span></span><br><span style="font-size:14px;">Lowry, a ReSource Pro company, is seeking</span><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"> an <strong>Audit Reviewer</strong> to ensure the accuracy and quality of audits across multiple types—including workers’ compensation and general liability—conducted virtually, physically, or by phone. In this role, you’ll apply your knowledge of audit guidelines and state-specific rules to evaluate completed audits, determine outcomes, and provide mentoring and feedback to support auditor development. The Audit Reviewer plays a key role in maintaining audit integrity, supporting auditor growth, and contributing to the overall success of our audit operations.<br><br><span style="line-height:115%;">We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.</span></span></span><br><br><span style="font-size:14px;"><strong>All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.</strong></span><br><br><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><b>In This Role, You Will...</b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Review and validate Workers’ Compensation and General Liability audits for accuracy, compliance, and consistency.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Achieve individual productivity targets based on audit volume and timeliness</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Identify auditor trends or recurring issues and share insights to inform training adjustments</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Maintain accountability for accurate and timely audit reviews</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Apply manual rules and state-specific standards (e.g., WCIRB, PAAS) using internal systems such as Nexus and the resource library</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Provide constructive feedback and mentoring to auditors to reduce repeat errors and support professional growth</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Manage assigned audit queues, meet production goals, and complete urgent or overflow reviews as needed</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Collaborate with Field Support, QA, and leadership teams to identify training opportunities and support continuous process improvement</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Promote teamwork, professionalism, and a positive, solution-oriented culture</span></span></span></li></ul><br><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><b>What You Need to Be Successful...</b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">High School diploma or equivalent</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">1-2 years of premium insurance audit experience in Worker's Compensation and/or General Liability required</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">WCIRB Certification preferred</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">A strong understanding of premium audit processes and procedures</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Working knowledge of PAAS, NCCI, WCIRB, and Nexus (Preferred)</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Strong organizational and time-management skills</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Excellent written and verbal communication skills</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Proficient in MS Office</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Ability to multitask and prioritize tasks; d</span></span></span><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">etail-oriented and accurate</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Positive and proactive attitude</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">Flexibility and adaptability to changing priorities.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;">A strong understanding of audit processes and procedures</span></span></span></li></ul><br><span style="font-family:Arial, Helvetica, sans-serif;"><span style="font-size:14px;"><span style="line-height:115%;"><b>Your Compensation...</b></span></span></span><br><span style="font-size:14px;">Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is <strong>$19.63-$33.13 per hour. </strong>The salary range may vary based on the specific geographic location in which the candidate resides.</span><br> <p><span style="font-size:14px;"><strong>Your Benefits & Perks...</strong></span></p><ul><li><span style="font-size:14px;">100% paid employee health insurance available on Day 1</span></li><li><span style="font-size:14px;">Eligible for all medical, dental, and vision benefits on Day 1</span></li><li><span style="font-size:14px;">Remote positions are Internet stipend-eligible</span></li><li><span style="font-size:14px;">401k with employer match, vested on Day 1</span></li><li><span style="font-size:14px;">HSA/FSA available</span></li><li><span style="font-size:14px;">Long Term and short-term disability employer-provided</span></li><li><span style="font-size:14px;">Generous PTO plan with paid holidays + floating holidays</span></li><li><span style="font-size:14px;">Development and growth opportunities</span></li><li><span style="font-size:14px;">Comprehensive wellness program and prioritization of employee health</span></li></ul><p><span style="font-size:14px;"><strong>Your Interview Process...</strong><br>To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom. <br><br>The standard interview process includes: </span></p><ol><li><span style="font-size:14px;">Behavioral Interview with Talent Acquisition </span></li><li><span style="font-size:14px;">Online talent assessment  </span></li><li><span style="font-size:14px;">Hiring Manager Interview</span></li></ol><p><span style="font-size:14px;">*Additional interview steps may be added depending on the position or if further evaluation is needed. <br><br>Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. </span></p><p><strong>About ReSource Pro:</strong></p> <p>Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.</p> <p><strong>Equal Employment Opportunity Policy</strong></p> <p>ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...