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Portuguese Speaking Search Engine Customer Consultant Online Department
<div><p>Mercier Consultancy is pleased to announce an opening for a Portuguese Speaking Search Engine Customer Consultant in our Online Department. This role is essential in providing exceptional support to our Portuguese-speaking clients, guiding them to effectively utilize our search engine services and maximize their online marketing efforts. Your fluency in Portuguese, along with a strong customer service focus, will be key in ensuring client success.</p><p>As a Customer Consultant, you will be responsible for addressing client inquiries, troubleshooting issues, and offering expert advice on optimizing their search engine strategies. This position presents a unique opportunity to engage with clients and collaborate within a dynamic team, making a significant impact on their digital marketing journey.</p><h2>Responsibilities</h2><ul><li>Deliver high-quality support to Portuguese-speaking clients regarding our search engine services through various communication channels, including phone, email, and chat</li><li>Identify, troubleshoot, and resolve technical challenges related to online media campaigns</li><li>Document and track client interactions to ensure effective follow-up</li><li>Assist clients in implementing best practices for search engine optimization and online advertising</li><li>Work closely with internal teams to address complex inquiries and enhance overall client experience</li><li>Gather and analyze client feedback to promote service improvements</li><li>Participate in ongoing training to stay informed about industry advancements and technologies</li></ul><h2>Qualifications</h2><ul><li>Fluency in Portuguese and English, both written and verbal</li><li>Strong customer service orientation with a dedication to client satisfaction</li><li>Excellent communication and interpersonal skills</li><li>Detail-oriented with effective problem-solving capabilities</li><li>Ability to manage multiple tasks and inquiries in a fast-paced environment</li><li>Prior experience in customer service, particularly in online media or digital marketing, is advantageous</li><li>A proactive attitude and willingness to learn about new technologies</li></ul><p>Competitive Monthly Salary</p><p>Monthly Performance Bonus</p><p>Fully Paid Relocation Package ( Flight, Transfer and Hotel )</p><p>Health Insurance</p><p>Private Health Insurance</p><p>2 Extra Salaries Per Year</p><p>Support In Finding Accommodation After Hotel</p><p>Fully Paid Training</p><p>And More...</p></div> #J-18808-Ljbffr