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Online Beauty Artist – Full Time

March 23, 2026

Job Title : Online Beauty Artist– Full Time, hourlyRemote position, work from home ~average of 35 hours per week based on the needs of business)Reporting Structure : Reports to Assistant Manager Online Service and Selling, Beauty TeamPosition Description : The Full Time Online Beauty Artist is responsible for enhancing the online shopping and brand experience by conducting online consultations and addressing customer inquiries in all online consumer engagement types including chat, text, social media, and video for multiple brands. Inquiries may include questions related to product usage, product recommendations, product demonstration, and styling advice.Key Responsibilities :<ul><li>Serve customers online by conducting online one to one product recommendation consultations and answering product related inquiries includinglive chat, text chat,video chat, virtual selling and consultations,social media and email.</li><li>Consistently achieve daily service quality standards and productivity benchmarks.</li><li>Communicate simultaneously with multiple customers, via chat, in a friendly, personalized and informative manner to recommend products based on needs and preferences.</li><li>Suggestive sell products (up-sell) via product recommendations.</li><li>Keep up to date on all web site content, features, promotions, and inventory issues to accurately inform and recommend products to a customer.</li><li>Attend monthly team conference calls.</li><li>Maintain multi-brand product knowledge and selling skills by completing all brand education trainings.</li><li>Support other members of the Customer Service team, Call Center representatives and Consumer Communications department to provide accurate and timely responses.</li><li>Keep up to date with interdepartmental email communications, policyand company directives.</li><li>Report errors and issues in a timely manner.</li></ul>Computer Hardware / Software Requirements :You will be provided with a corporate laptop to use while employed. Thus, you will be required to download the ELC Secure Authentication app onto a personal mobile device, so that you are able to access an @Estee email address and Office 365 Teams to facilitate secure internal communications.QualificationsQualifications :<ul><li>Minimum of 2 years brand selling experience at retail level</li><li>Excellent written and communication skills, including a strong command of the English language and proper grammar</li><li>Extensive skincare and makeup knowledge and artistry skills</li><li>Proven outstanding customer service and selling skills</li><li>Comfortable and at ease with being on camera and consulting with customers one to one</li><li>A passion and desire to serve and connect with customers to enhance their online shopping experience</li><li>Self-motivated with the ability to work independently in a quiet, at-home environment</li><li>Enjoys a fast-paced environment, and ability to serve multiple customers simultaneously</li><li>Ability to work a rotating weekly schedule that will include different days worked, different days off, and can include nights and weekends.</li><li>Ability to flex-upto a maximum of 40 weekly hours based on business needs.</li><li>Social Media and Multi-brand experience desired, but not required</li><li>Ability to adapt quickly to change,new technologies and processes</li></ul>The anticipated pay range for this position is $18.00 / hr to $30.00 / hr. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company<h2>Create a job alert for this search</h2> #J-18808-Ljbffr

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...