Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
Microsoft 365 (M365) Support Engineer, Mid-Level
Client First Technologies currently is seeking a Microsoft (M365) Support Engineer (Mid-level) in support of our government customer. The M365 Support Engineer (Mid-level) will deliver Tier 2/Tier 3 operational support for a large Microsoft 365 enterprise environment operating in a hybrid architecture. This role supports day-to-day incident and service request resolution across Exchange Online, OneDrive, SharePoint Online, Teams, and related Microsoft 365 services, including support for encryption troubleshooting and Purview/eDiscovery operational tasks as required. The engineer works within an SLA-driven ServiceNow queue, collaborates with senior engineers on escalations, and contributes to documentation and continuous improvement activities.
This is a full-time, remote position. CFT offers a full benefits package, a collaborative work environment and a strong company culture. Veterans and military spouses are encouraged to apply.
Responsibilities
- Resolve incidents and service requests in the M365 support queue (ServiceNow), meeting established SLA response and resolution requirements; accurately document troubleshooting steps and outcomes
- Provide technical support across Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and other Microsoft 365 applications; escalate complex issues with thorough notes and evidence
- Perform routine hybrid identity and messaging administration tasks (e.g., mailbox/shared mailbox provisioning, distribution groups/M365 groups, licensing assignments) in environments where on-prem AD remains authoritative
- Execute standard administrative actions using PowerShell and approved tools for bulk updates, reporting, and operational tasks; follow change/control practices
- Support monitoring and alert response activities by validating alerts, performing initial triage, and implementing standard remediation steps; assist senior engineers with deeper root cause analysis as assigned
- Troubleshoot common to intermediate messaging and encryption issues (e.g., spanning AIP/RMS/S/MIME) and coordinate with senior staff for advanced remediation
- Support SharePoint Online and OneDrive operational tasks including permissions, sharing configuration, sync/sign-in issues, ownership/access troubleshooting, and basic data recovery in accordance with policy
- Support Microsoft Teams operational tasks including user configuration, collaboration issues, and basic administration/troubleshooting of Teams-connected services
- Assist with Microsoft Purview/eDiscovery operational support (e.g., helping prepare searches/collections/exports under established procedures, supporting chain-of-custody documentation as directed)
- Restore lost/deleted mailbox items when authorized and follow established procedures for secure handling of recovered data
- Contribute to Standard Operating Procedures (SOPs), knowledge articles, and runbooks; propose pragmatic process improvements that reduce repeat tickets and improve service quality
Qualifications
- Minimum of three (3) years of overall IT experience, with a minimum of two (2) years supporting Microsoft 365 services in an enterprise environment
- Demonstrated experience supporting multiple M365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams) and navigating incident/service request workflows
- Working knowledge of hybrid identity concepts (Entra ID/Azure AD with on-prem AD) and routine administrative tasks in hybrid M365 environments
- Intermediate troubleshooting skills with Exchange Online and client access issues; familiarity with mail flow concepts and common collaboration platform failures
- Experience using PowerShell for standard administration and bulk actions (basic scripting/command execution; deeper automation a plus)
- Familiarity with email encryption and troubleshooting related technologies and protocols (e.g., AIP/RMS/S/MIME), with ability to follow established remediation runbooks and escalate appropriately
- Experience working in regulated environments and adhering to security/compliance requirements and change practices
- Familiarity with Entra ID B2B collaboration and troubleshooting common access/authentication issues
- Experience supporting SharePoint Online permissions, libraries, and basic workflow troubleshooting (Power Automate) and/or Teams-integrated collaboration
- Microsoft certifications (preferred): MS-102, Teams Administrator Associate, messaging/identity/security fundamentals, or ITIL Foundation
Physical Demands
- Must be able to sit and stand for extended periods of time
- Occasional travel and overtime may be required
Required Clearances and Screenings
- This position is subject to a government background investigation and must meet eligibility for a position designated with Moderate Risk sensitivity
- Candidates with current Veterans Affairs (VA) Tier 2/Moderate Background Investigation or equivalent (e.g., DoD Tier 3/NACLC, Active Secret) are preferred