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IT Endpoint Engineer, Information Technology
About the position
STV is seeking an IT Endpoint Engineer, Information Technology to join our corporate IT team/ This position will be designated as hybrid (3 days week/in office) and will be located in our Philadelphia, PA office. This position will be responsible for the design, creation, administration, and distribution of enterprise-wide applications. The deployment of software will be for both physical Windows based desktop/laptops and in a virtual desktop infrastructure (VDI) environment.
Responsibilities
- Monitor, plan, and coordinate the physical desktop environment application delivery including SCCM packages
- Participate in ensuring that the SCCM packages deploy successfully in our virtual environment
- Participate in maintaining the physical computer imaging environment
- Work with various IT department teams to perform preliminary testing of the installed applications
- Create and maintain documentation, as requested on software deployment procedures
- Participate in important department and companywide technology projects including testing and deployment of new applications and systems
- Track and update software deployment requests as part of the service desk management platform
- Works with procurement staff to ensure proper licensing is in place
Requirements
- Ability to create Advertisements/Collections/Packages/Applications within an SCCM environment.
- Experience with PowerShell scripting for automating tasks during installation and uninstallation including utilizing SCCM cmdlets
- Leveraging third party tools such as Flexera, InstallShield, and Orca for application deployment
- Hands-on experience with the Windows file System and registry and how it relates to software deployment
- Evaluate alternatives for deploying and supporting applications in a managed environment
- Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices
- Responsible for proper escalation, communications, and management of production system problems
- Must be able to work in a team environment with other systems administrators as well as work with other IT teams and work well multitasking various related efforts
- Ability to provide excellent customer service in a fast-paced environment, with attention to detail and a persistence to solve problems in a timely and professional manner
- Ability to multi-task and prioritize appropriately and possess strong organizational skills
- Ability to think analytically and solve problems; conduct analysis of alternatives, make recommendations, and issue resolutions
- 3+ years of creating packages and performing Desktop/Laptop deployments using Microsoft System Center Configuration Manager (SCCM)
- 3+ years of customer support experience.
- 3+ years of experience in a professional office setting.
Nice-to-haves
- Knowledge of AEC / engineering application installation such as AutoCad, Revit, etc. considered a plus.
- Bachelor’s Degree in Information Technology preferred or equivalent
Benefits
- Health insurance, including an option with a Health Savings Account
- Dental insurance
- Vision insurance
- Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable)
- Disability insurance
- Life Insurance and Accidental Death & Dismemberment
- 401(k) Plan
- Retirement Counseling
- Employee Assistance Program
- Paid Time Off (starting at 16 days)
- Paid Holidays (9 days)
- Back-Up Dependent Care (up to 10 days per year)
- Parental Leave (up to 80 hours)
- Continuing Education Program
- Professional Licensure and Society Memberships