Human Resources Analyst – Benefits, Leave of Absence & Compliance

About the position

The Human Resources Analyst – Benefits, Leave of Absence & Compliance plays a critical role in supporting the organization’s benefits administration, leave of absence programs, and HR compliance activities. This role handles confidential information with professionalism and provides responsive support to employees across the organization. This role serves as a subject matter expert for employee benefits and leaves, ensures accurate administration and documentation, and partners closely with employees, managers, vendors, and internal HR partners to deliver a compliant, employee‑focused experience. The ideal candidate is detail‑oriented, analytical, and comfortable navigating complex regulations while providing thoughtful, responsive support.

Responsibilities

• Administer employee benefit programs including medical, dental, vision, life, disability, retirement, and wellness offerings.
• Serve as a primary point of contact for employee benefit inquiries, enrollment changes, qualifying life events, and issue resolution.
• Partner with benefit vendors, brokers, payroll, and finance to ensure accurate enrollment, billing, and reconciliation.
• Support annual open enrollment activities including system configuration, employee communications, testing, and post‑enrollment audits.
• Maintain benefits documentation, plan materials, and employee communications in alignment with plan provisions and regulatory requirements.
• Administer and track leaves of absence including FMLA, ADA, state‑mandated leaves, personal leaves, military leave, and company‑sponsored programs.
• Ensure accurate documentation, eligibility determinations, designation notices, and timely communication with employees and managers.
• Coordinate leave administration with payroll, benefits, and third‑party leave administrators as applicable.
• Monitor leave usage and ensure job protection, benefit continuation, and return‑to‑work processes are handled consistently and compliantly.
• Provide guidance to managers and employees on leave policies, timelines, and expectations.
• Support compliance with federal, state, and local employment laws related to benefits and leave administration (e.g., ACA, ERISA, FMLA, ADA, COBRA).
• Submit annual EEO-1 reporting
• Serve as point of contact for annual 401k audit
• Assist with audits, regulatory filings, and required notices including benefits reporting and leave documentation.
• Partner with HR leadership to identify compliance risks and recommend process improvements.
• Process personnel actions including new hires, status changes, promotions, transfers, and terminations.
• Maintain accurate records, data integrity, and audit‑ready documentation within HRIS and benefits systems.
• Prepare and audit HR documents such as offer letters, status change forms, and employee file updates.
• Perform regular audits of benefits and leave data to ensure accuracy and compliance.
• Identify opportunities to streamline processes, improve employee experience, and enhance controls through automation or policy updates.
• Support HR projects and initiatives related to benefits, compliance, and total rewards as assigned.
• Serve as the first line of contact for employees submitting AskHR tickets, providing timely, accurate, and service‑focused support.
• Collaborate cross‑functionally with Benefits, Payroll, HRIS, IT, and other internal teams to obtain answers and ensure coordinated resolution.
• Support HR programs including tuition reimbursement, wellness initiatives, and other ancillary HR programs.
• Maintain and update HR intranet pages and internal communication channels to ensure employees have access to accurate, current HR information.

Requirements

• Associate's degree in Human Resources, Business Administration or related field preferred or equivalent work experience required
• 1 ~ 3 years of Related HR experience required
• Experience in HR administration, HR operations, benefits support, or a similar HR support function.
• Experience supporting benefits, onboarding, HR documentation, or general HR processes.
• Intermediate level Microsoft Outlook, Word, PowerPoint skills
• Intermediate level Microsoft Excel skills
• Intermediate level system(s) skills in UKG or HRIS systems
• General knowledge of HR principles, employment practices, federal/state regulations, and standard HR workflows.
• Familiarity with benefits administration, 401(k) processes, and HR documentation standards.
• Understanding of data privacy and confidential information handling.

Nice-to-haves

• PHR, SHRM‑CP, or other HR certification is a plus but not required.
• Ongoing HR coursework, HR compliance training, or benefits‑related education is a plus.